Terms & Conditions
To ensure fair access to all we impose the following conditions:
- Use of the service is strictly limited to personal use
(except Professional Premium & Library Premium subscriptions, see
below).
- Access will be available for one computer and browser only.
If you change your computer/browser you will be given the opportunity
to register the new one. Your account may be suspended if you do this
more than three times.
- We reserve the right to impose a usage limit and the right to suspend
the service in cases of misuse.
- Providing a look-up service will cause immediate suspension without
refund.
- Those proven to be using our service to provide a look-up
service will be liable to a charge of £5 per distinct name for
which they have searched and £10 for each result viewed.
- We will endeavour to ensure that the service is available, but we
cannot guarantee access.
- Content of all-inclusive subscriptions is subject to change.
- Content of an all-inclusive does not include any material that we
licence from another provider. Such databases are charged on a cost-per-search
basis and are licenced to us on the understanding that we do not offer
them as part of an all-inclusive subscription.
- Professional Premium subscriptions are for professional genealogists
offering a service to research a full family history
not simply looking up one or more names on request. It may not be used
to offer a look-up service and such use will cause immediate suspension
of the subscription without refund.
- Only People Tracer accounts can be used by probate research services
and other non family history commercial usage.
- Cancellation of all-inclusive subscriptions must be made by in writing
(by letter/email) at least two weeks before the next payment due date.
Cancellations will not take effect before the end of any minimum sign-up
period.
- All-inclusive subscriptions will renew automatically (unless
cancelled, see above) to ensure you continue to receive the benefits
of the ever-increasing range of genealogy data.
- Cancelling your credit card does not cancel your obligation to pay
for the minimum period and this will affect your credit rating.
- Credits have no monetary value - they are a means of ensuring fair
access.
- To prevent abuse of this service we reserve the right to change these
terms and conditions without notice.
- Any attempt to rip image sequences or datasets will be subject to
a charge of £1 per image or line of data.
You are purchasing a Premium Web Service: Under the Distance Selling Regulations, because you are purchasing a premium website service that begins immediately, you may not cancel this order once payment has been taken.
Definitions:
- Look-up: Looking up information in our databases on behalf of others, whether or not for payment
Exceptions to the above:
- Professional agencies who offer a people-tracing service may purchase
a special People-Tracer BMD subscription. Those interested should contact
us for more information about this subscription. All other terms still apply.
- Libraries, societies, institutes, etc may purchase a Library Premium subscription which can be used at their premises by any of their members/visitors. Those interested should contact
us for more information about this subscription. All other terms still apply.
This site is owned and operated by Genealogy Supplies (Jersey) Ltd -
Directors Sue and Nigel Bayley (S&N).
Genealogy Supplies (Jersey) Ltd, PO Box 530, Jersey JE4 8XX
For Support see our help
wizard which includes an email support form.
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